At Karnivor, transparency and authenticity are key values at the heart of our process. Below are our answers to some frequently asked questions.
If the answer to your question is not found on this page, contact Karnivor Canine Support, Monday to Friday, 9 a.m. to 5 p.m.
[email protected]
1 888 855 9622
Even though the two brands share the same philosophy and are owned by the same company (Aliments Mackenzie), there are several notable differences between Faim Museau and Karnivor. First of all, the recipes offered and the ingredients used are different. In addition, the format of the products differs from one brand to another.
These differences make it possible to offer choice and a range of products to parents of dogs who want to opt for simple, minimally processed food that respects the carnivorous nature of their pet.
To help your dog ease into their new diet, we suggest this three step transition:
If your companion is prone to belly aches, keep adding water to the medallions until their stomach settles.
For the first few days of transition, adding warm water to your animal’s medallions will soften and facilitate the transition from cooked protein to raw protein, giving the digestive system time to develop its own enzymes. This method is based on more than ten years of field experience with our customers.
For the first week of his/her raw diet, your dog may have softer stools or even experience diarrhea because the digestive system still isn’t used to its new diet.
The number of medallions to serve will depend on each recipe. For puppies, it is important to double the portion until full growth. See the Suggested Daily Portion section of each product sheet on our site for the suggested amount based on your dog’s weight.
However, note that these quantities are only a basic guide. Do not hesitate to adapt the daily portion according to your pet’s needs, age and physical activity.
Just like when you handle raw meat for your own cooking, we recommend you wash with hot soapy water any cutlery, cutting board, and dish that may have come into contact with the raw food. Don’t forget to wash your hands too!
We suggest you browse the Raw Food section of our website to find out all the wonders that a natural diet can do for your companion.
Just like it’s important for humans to switch up their diet, it’s a good idea to add variety to your dog’s. Beef, chicken, duck, turkey… Not only it’s a good way for them to enjoy and experience several textures and flavors, but it’s also beneficial for their health!
Several food allergies can be attributed to repeated and continuous exposure to food. Over time, if you always provide the same protein to your pup, they may become sensitive to this ingredient and develop a negative immune response. The best way to avoid this is to change your dog’s protein regularly. We suggest integrating a new one every two or three months.
Each meat has its own unique nutritional profile. Amino acids, vitamins, minerals, and fatty acids are found in different amounts depending on the protein. For example, the nutritional composition of chicken is not the same as that of beef or duck, so each protein provides your pet with a variety of nutrients. By alternating between two or three proteins, this allows your dog to benefit from an optimal supply of nutrients.
No. Our medallions are complete and balanced for your dog’s every life stage. They satisfy all their nutritional needs and more.
Yes. However, we advise not to do so during the same meal. Both foods won’t take the same amount of time to digest, which means mixing them could provoke unnecessary digestive problems. We suggest opting for raw food in the morning and kibble at night.
Our recipes are complete and balanced for your pal’s every life stage. They offer every nutrient your dog needs. That said, if you’d like to throw in some produce for added colour and texture, these are some of our go-tos: broccoli, strawberries, raspberries, cranberries, apples, bananas, carrots, cucumbers, peppers, watermelon, pumpkin purée, and potato purée.
On the other hand, it’s important to avoid these fruits and veg: avocados, onions, garlic, leeks, chives, grapes, apple seeds, raw potatoes, and cherry pits.
Not at all! Dogs have a very short digestive tract, which leaves barely any time for bacteria to reproduce. They also have a highly acidic stomach. These combined make your pet much more resistant to bacteria than humans.
As early as 8 weeks. This is the ideal time for your dog to start benefiting from all the perks of a raw diet. Puppies, however, have greater nutritional needs than adult dogs because their brains and immune systems are still developing. For them, we suggest our Chicken & Beef recipes.
Absolutely! A natural and balanced diet is the secret to a positive pregnancy. However, after four weeks, the female will need more food. It’s important that you adjust her daily quantity as the delivery date approaches. Please also keep in mind the size of her litter. For more information on appropriate quantities, please contact our Canine Support team.
This often means that your dog has too much calcium in their diet. We recommend limiting bone consumption to two or three per week. You can also top up your pal’s dinner with fruits and veg to counter this problem.
To avoid having to give your pal kibble during your vacation, we recommend opting for freeze dried food. We also have a Canine Support team available if ever you need further advice.
No.
Once thawed, our medallions will keep for up to three days in the refrigerator if left in an airtight container.
We don’t recommend that you thaw medallions in the microwave. By doing so you risk altering the item’s chemical and molecular composition. Vitamins, minerals, enzymes, and amino acids are often destroyed or greatly altered during the cooking process. If you forgot to defrost your pet’s portion, we recommend adding a little warm water instead.
Since natural food is made up of 60-70% water, it’s normal that your pet doesn’t feel the need to drink as much of it. He/she will start to seek out food as a means to stay hydrated. Still, it’s important that fresh water be available at all times.
If your dog doesn’t finish their meal, you can leave the medallions out at room temperature for 15 minutes, then place the remaining food in an airtight container in the fridge for up to three days before getting rid of it.
We recommend giving a bone to your dog 2-3 times per week, in addition to regular meals. If you notice that your dog has white stools, you should reduce their weekly amount.
As early as 3 months. Make sure you’re always watching your pup during a chewing session.
All our ingredients come from Quebec farmers and producers located near our production factory. We select meats without hormones, steroids, or antibiotics. What’s more, all of our ingredients are safe for human consumption. That means their as good as your own (if not better!).
Our factory exceeds MAPAQ standards and adheres to HACCP principles, which guarantees the highest standards of hygienic food processing. We also respect the cold chain through all stages of production — from our suppliers to the store shelves. Rest assured that the ingredients in our medallions have been kept at an optimal temperature until the moment it reaches your plate. Finally, each medallion is inspected by our team before being wrapped.
We have several points of sale in Quebec. Click here to find the store closest to you.
Ask your retailer to order in your favourite product, or contact Karnivor directly at [email protected].